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Frequently Asked Questions


Will the dentist sedate me?

Dr. Hannaman and Dr. Hebert do provide nitrous and pharmacological anxiolysis if needed. We do not provide intravenous sedation (IV). Dr. Hannaman and Dr. Hebert do an excellent job of providing a comfortable, relaxing environment for their patients and sedation in most cases is not necessary.

Will you file my insurance and then bill me for my portion?

As a new patient in our office, we ask that you provide payment for your first visit. Once we determine how your insurance benefits work then we can make financial arrangements as to what your portion will be. We will collect your co-insurance amount at the time of each visit and service is performed, and then if there is any anticipated balance due, specific financial arrangements will be discussed with you as to a time frame for you to make payments. We resolve most insurance co-payments within 30 – 60 days of dental service.

Will you make payment arrangements?

We will make payment arrangements based on what procedures are performed, the amount of treatment charged, and how long treatment will be involved. We have a variety of options for payment arrangements that can be discussed for your situation.

Do you accept insurance and are you a PPO?

We do accept your insurance. Bring us your insurance card and we will verify benefit coverage for you and your family.  Once we have your information we will discuss with you how the insurance works pertaining to the deductible, co-payment, and maximum allowable benefits for the year. We are not a PPO (preferred provider).  However, we can answer any questions you have about how the PPO dental provider contract works.

Are you accepting new patients?

We are always accepting new patients. We would be more than happy to provide you all of the necessary information for you and/or your family to join our family of patients.

Do you bleach teeth?

Dr. Hannaman and Dr. Hebert do provide teeth whitening (dental bleaching). The process involves taking an impression of the teeth and then fabricating a custom tray that fits over your teeth. The tray is filled with a special bleaching gel, that you wear in the tray at night. The commonly marketed bleaching systems that involve a light, have been found to cause unnecessary discomfort and short-term bleaching effects. The at-home trays provide controlled color change and comfort to the patient at their pace.

Do Dr. Hannaman and Dr. Hebert offer Dentures/Partials?

The doctors do make dentures and partials for patients. There are many options for replacing missing teeth. dentures and partial dentures can be more economical than other types of services to replace teeth. We also provide repairs, relines, and re-bases to existing dentures or partial dentures that patients may already have. We would be happy to consult with you and see what services you would benefit from. 

Do Dr. Hannaman and Dr. Hebert perform Dental Implants or Root Canals?

Dr. Hannaman and Dr. Hebert perform implants in our office or in conjunction with a periodontist or oral surgeon.  Our in-office implant placement involves up-to-date technology to allow CBCT (3-D) guided placement. This allows the doctors to know the exact depth, width, and angle of placement prior to the patient sitting in the chair. The doctors place the implant into the jaw bone and after a three to four month integration period, the doctor will then add an attachment (abutment) to the implant to build the crown, bridge or support for a denture or partial denture. In some cases, you can have a crown placed the same day.

Dr. Hebert and Dr. Hannaman refer out most root canal treatment to an endodontist. An endodontist is a dental specialist who completes two or more years of additional training following dental school. We provide emergency services to make you comfortable and refer to the endodontist if necessary.

Will Dr. Hannaman and Dr. Hebert do white or tooth-colored fillings?

Dr. Hannaman and Dr. Hebert perform amalgam (silver) restorations (fillings) as well as white (tooth colored) fillings (more common).  Depending on the location of the filling and the tooth structure involved will dictate which type of material should be used.  Both materials have advantages and disadvantages depending on where they are placed and the amount of tooth structure that remains to be restored. Your dentist will explain to you what his recommendation is as to what material would be most appropriate to use. 

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"Our mission is for our patients to know that their oral health and well-being is our highest priority. We are committed to ensuring that our patients achieve and maintain optimum oral health through superior service in an exceptionally caring environment.”

Scott M. Hannaman DDS & Edward J. Hebert DDS

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Lake Charles Office

1540 Country Club Rd
Lake Charles, LA 70605

Open Today 8:00am - 5:00pm

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